Track your order

Track Your Order - BoltenestMallShop

At BoltenestMallShop, we want you to stay informed every step of the way. Once your order has been processed and shipped, you can easily track its status. Here’s how you can do it:

1. Tracking Your Order

After your order has been shipped, you will receive an email notification with your tracking number. This number allows you to track the progress of your shipment directly through the courier’s website.

2. How to Track

• Visit the courier’s tracking page (the link will be provided in your email).
• Enter your tracking number in the designated field.
• View the status of your delivery, including the current location of your package and the estimated delivery date.

Please allow 24 hours after receiving your shipping confirmation for the tracking information to be updated.

3. Tracking Issues

If the tracking information does not update or you encounter any issues with your delivery, please contact our customer service team. We will help you resolve the issue as quickly as possible.

4. Delayed Deliveries

In some cases, tracking information may show delays due to reasons such as weather conditions, high shipping volumes, or carrier issues. We ask for your patience and understanding in such situations.

5. Lost or Missing Packages

If your package does not arrive or seems to be lost, please get in touch with us immediately. We will work with the shipping carrier to investigate and resolve the issue.

Thank you for shopping at BoltenestMallShop! We are committed to providing you with the best shopping experience and ensuring your products arrive safely and on time.